How we handle information from this website.

Information We Collect

We may collect information that you choose to provide, such as your name, email address, phone number, appointment details, and the content of a message. We may also collect basic website usage information automatically, including browser and device details, pages viewed, referring pages, approximate location, and interactions with the website.

How We Use Information

We may use information collected through this website to:

• Respond to questions, requests, and appointment inquiries.
• Provide and improve our salon services and website.
• Understand website traffic and how visitors use the site.
• Protect the website, prevent misuse, and comply with legal obligations.

Contact Forms and Email

If you send us a message through a contact form or by email, we use the information you provide to review and respond to your request. Please do not submit sensitive personal, financial, or health information through a general contact form or email. Email is not always a secure method of communication.

Analytics and Session Replay

We use Google Analytics 4 (GA4) to understand how visitors use this website and to improve its content, performance, and usability. GA4 may collect information such as the pages you visit, the time spent on those pages, general device and browser information, approximate location derived from your IP address, and interactions with site features. Google may use cookies and similar technologies to provide these analytics services.

We also use Microsoft Clarity to understand how visitors interact with this website through behavioral metrics, heatmaps, and session replay. Clarity may capture interactions such as clicks, scrolling, navigation, and page activity, along with device and browser information. We use this information to identify usability problems, improve site performance, and understand which content is useful to visitors.

Website usage data may be collected through first-party and third-party cookies and similar technologies. We do not use GA4 or Clarity to intentionally collect sensitive information submitted through forms. Fields that may contain contact, payment, account, health, or other sensitive information should be masked or excluded from analytics and session replay.

For more information about how Google processes information from sites that use its services, visit How Google uses information from sites or apps that use our services. For more information about how Microsoft collects and uses data, visit the Microsoft Privacy Statement.

You can limit cookies through your browser settings. You may also use the Google Analytics Opt-out Browser Add-on to limit Google Analytics in supported browsers.

Service Providers and Sharing

We may share information with service providers that help us operate the website, communicate with visitors, provide booking services, analyze website use, or maintain our systems. These providers may process information for us under their own terms and privacy practices. We may also disclose information when required by law, to protect our rights or safety, or as part of a business transfer. We do not sell personal information for money.

Third-Party Links

This website may link to booking platforms, social media, and other third-party websites. We do not control their privacy practices. Please review the privacy policy of each third party before providing information to it.

Security and Retention

We use reasonable measures intended to protect the information we handle, but no website or method of transmission is completely secure. We keep information only for as long as reasonably needed for the purposes described in this policy, our business records, dispute resolution, and legal obligations.

Policy Changes

We may update this privacy policy when our website, services, or legal obligations change. The current version will be posted on this page. We encourage you to review it from time to time.

Contact Us

If you have questions about this privacy policy or how we handle information, contact Adagio For Hair at info@adagioforhair.com.